Terms of service

By placing an order with Elite Prints & Designs, you agree to the following terms and conditions.

1. Print-Ready Artwork

Customers are responsible for providing print-ready artwork.

Elite Prints & Designs prints files exactly as submitted. Unless graphic design services are purchased separately, we do not edit, resize, correct, or modify customer artwork.

Customers are responsible for:

Image quality and resolution (300 DPI recommended)
Correct sizing
Transparent backgrounds when required
Spelling, grammar, and punctuation
Color selections
Design placement

We are not responsible for poor print results caused by low-resolution images, pixelation, incorrect sizing, spelling errors, or artwork supplied by the customer.

2. Color Variations

Printed colors may vary slightly from what appears on computer monitors, tablets, or phones due to differences in screen settings, printers, inks, materials, and production processes. Minor color variations are not considered defects.

3. Custom Orders

All products are custom made. Once production begins, orders cannot be changed, canceled, or refunded.

4. No Refunds or Returns

Due to the personalized nature of our products, all sales are final.

We do not accept returns, exchanges, or issue refunds unless an error was made by Elite Prints & Designs.

5. Damaged or Incorrect Orders

If you receive an incorrect or damaged item because of our error, you must notify us within 3 business days of delivery and provide clear photographs of the issue.

Approved claims will be replaced at no additional cost.

6. Intellectual Property

By submitting artwork, you confirm that you own the rights to the design or have permission to reproduce it.

Elite Prints & Designs is not responsible for copyright or trademark infringement resulting from customer-supplied artwork.

7. Production Times

Production times are estimates and may vary depending on order volume, equipment maintenance, holidays, or unforeseen circumstances. Shipping times are separate from production times.

8. Limitation of Liability

Elite Prints & Designs shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Our maximum liability shall not exceed the amount paid for the order.

9. Acceptance of Terms

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.